About Us

We'll keep your systems running. We support THE best businesses in the area. We hate computer downtime. We strive to build long-term relationships with our clients to give them the technology edge that will make them more successful. We SAVE people time and money.

Concierge IT support for people and companies without a local IT department.

• Reputation - Local Business Owner @ same location for over 23 years
• Accessible - We're available WHEN you need help
• Local IT Experts - NOT overseas support
• Our CEO is your CTO - CTO Annual Company Reviews Available
• We know what we are doing. Consultants have been consistently employed in IT for over 25 years
• A+ Certified Technicians and Microsoft Professionals on staff

Services

Our Services

• Computer and Laptop - Sales and Repair
• Network Engineering and Troubleshooting
• Small and Large Scale Wireless Networks
• Onsite and Offsite - Cloud Data Backup
• System and Hardware Redundancy
• PBX and VOIP Communication Services
• Remote Management and Monitoring Services
• VidFeed Network Video Surveillance Systems
• Domain Registration, Email, Web Hosting, Consulting

Services Overview

In-Shop Service and Diagnostics

Tech Amelia, LLC offers a flat bench rate of $120 for in-shop 3-5 business day service. If the repair cannot be done for the $120 bench fee and needs parts, the client is given a quote for repair. If the device is not repaired, there is no charge. A premium is charged for rush service or dropoff/pickup service.

Onsite or Remote Services

Onsite technical service is billed @ $120/hr, minimum 1 hour. Remote services are billed by the 1/2 hour at $120/hr. Non-scheduled, same business day or non-business day emergency services are billed @ $240/hr, minimum 2 hours.

IT Management and Maintenance

Full IT Management and Contract Services are available. Remote Management, Monitoring, and Offsite Backup Services are available. Contact us for a custom quote.

VOIP PBX - Business Telephone Solutions

Professional Call Center Grade Systems @ Small Business Prices

Phone systems and services can be confusing and expensive. A basic office phone system of 8 phones can cost over $5000, with add-ons costing more. Traditional phone services can cost hundreds monthly for just a main number, rollover lines, and fax service.

If you’re tired of ambiguity and want to save money, give us a call. You might be missing out on enterprise-grade PBX features at a fraction of your current costs.

Remote Support

Get Remote Support

Remote support from people you trust, not an overseas call center. Need tech support without bringing your device to the shop? Need emergency help or a quick fix? If it’s not an internet connectivity issue, we can help remotely.

Get instant remote help billed in 1/2 hr increments @ $120/hr. Call our technicians at (904) 430-0110 to get help today!

Web Development and Management Services

Expert Web Site and Domain Experts

The World Wide Web can be daunting. Your webpage, email, social media presence, and SEO are critical. Whether you’re a new business or looking to improve your web experience, Tech Amelia offers Web Amelia - web management services.

Web hosting, email hosting, page updates, search engine optimization, new site development, and social media management. Visit webamelia.com or call (904) 430-0110.

Contact Us

Privacy Policy

Last updated: January 26, 2015

Tech Amelia, LLC operates http://techamelia.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, such as your name ("Personal Information").

Log Data

Like many site operators, we collect information your browser sends whenever you visit our Site ("Log Data"). This may include your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. We use cookies to collect information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Information but cannot guarantee absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 26, 2017, and will remain in effect except with respect to any changes in its provisions, which will be effective immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time. Your continued use of the Site after we post modifications constitutes your acknowledgment and consent to the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@techamelia.com.